What we do
The Financial Conduct Authority (FCA) is an independent UK regulator that protects people from financial fraud and misconduct by enforcing high standards for firms and taking action against wrongdoing, helping keep consumers safe and the financial system trustworthy.
Noticed something suspicious on your account? Act now. Reporting fraud to us is quick and seamless. We'll take care of everything for you, and will investigate and refund you if we find fraud on your account.
What happens next?
Once you have reported the fraud, our team will investigate the claim and get back to you within 24-48 hours with an update. We will refund you the full amount and take steps to prevent further fraudulent activity on your account.
To report your card has been stolen or there has been suspicious activity on your account click REPORT.
You will be redirected through our verification process to verify you are the correct card holder to avoid further fraudulent claims.